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v 1.7.18
v 1.7.18
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NPS Survey

NPS survey with follow-up questions

Watch the video to see how to create this survey

                        
        
            Survey.StylesManager.applyTheme("modern");
        


            
                var json = {
 "completedHtml": "<h3>Thank you for your feedback.</h3> <h5>Your thoughts and ideas will help us to create a great product!</h5>",
 "completedHtmlOnCondition": [
  {
   "expression": "{nps_score} > 8",
   "html": "<h3>Thank you for your feedback.</h3> <h5>We glad that you love our product. Your ideas and suggestions will help us to make our product even better!</h5>"
  },
  {
   "expression": "{nps_score} < 7",
   "html": "<h3>Thank you for your feedback.</h3> <h5> We are glad that you share with us your ideas.We highly value all suggestions from our customers. We do our best to improve the product and reach your expectation.</h5>\n"
  }
 ],
 "pages": [
  {
   "name": "page1",
   "elements": [
    {
     "type": "rating",
     "name": "nps_score",
     "title": "On a scale of zero to ten, how likely are you to recommend our product to a friend or colleague?",
     "isRequired": true,
     "rateMin": 0,
     "rateMax": 10,
     "minRateDescription": "(Most unlikely)",
     "maxRateDescription": "(Most likely)"
    },
    {
     "type": "checkbox",
     "name": "promoter_features",
     "visibleIf": "{nps_score} >= 9",
     "title": "What features do you value the most?",
     "isRequired": true,
     "validators": [
      {
       "type": "answercount",
       "text": "Please select two features maximum.",
       "maxCount": 2
      }
     ],
     "hasOther": true,
     "choices": [
      "Performance",
      "Stability",
      "User Interface",
      "Complete Functionality"
     ],
     "otherText": "Other feature:",
     "colCount": 2
    },
    {
     "type": "comment",
     "name": "passive_experience",
     "visibleIf": "{nps_score} > 6  and {nps_score} < 9",
     "title": "What is the primary reason for your score?"
    },
    {
     "type": "comment",
     "name": "disappointed_experience",
     "visibleIf": "{nps_score} notempty",
     "title": "What do you miss and what was disappointing in your experience with us?"
    }
   ]
  }
 ],
 "showQuestionNumbers": "off"
}
;

                window.survey = new Survey.Model(json);
            
        
            survey.onComplete.add(function(result) {
            document.querySelector('#surveyResult').textContent =
            "Result JSON:\n" + JSON.stringify(result.data, null, 3);
            });
        
            
                survey.render("surveyElement");
            

                    
<!DOCTYPE html>
<html lang="en">
<head>
    <title>NPS survey with follow-up questions, Knockoutjs Survey Library Example</title>

<meta name="viewport" content="width=device-width" />
    <script src="https://cdnjs.cloudflare.com/ajax/libs/knockout/3.4.0/knockout-min.js"></script>
<script src="https://surveyjs.azureedge.net/1.7.18/survey.ko.js"></script>
<link href="https://surveyjs.azureedge.net/1.7.18/modern.css" type="text/css" rel="stylesheet" />
    <link rel="stylesheet" href="./index.css">

</head>
<body>
    
            <div id="surveyElement" style="display:inline-block;width:100%;">
            </div>
    <div id="surveyResult"></div>

<script type="text/javascript" src="./index.js"></script>

</body>
</html>