NPS Survey Question

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Survey Creator / Form Builder is a visual designer that allows users to create surveys and forms. The designer produces a survey configuration in JSON format. This configuration can be later used by the SurveyJS Form Library to display a survey or form in your application. Survey Creator includes the following features:

Refer to one of the following tutorials to get started with Survey Creator on your platform:

Survey Creator UI is organized in several tabs:

  • Designer
    Allows you to configure your survey. You can drag and drop questions and panels from Toolbox onto the design surface and then use Property Grid to change question, panel, and survey settings.

  • Preview
    Allows you to preview and take your survey as a respondent.

  • Logic
    Displays and allows you to edit logical rules that specify the survey flow.

  • JSON Editor
    Enables you to view and edit the resulting survey configuration in JSON format. To add the survey to your application or web page, assign this JSON configuration to SurveyJS Form Library.

  • Translation
    Displays survey strings and allows you to translate them into different languages. This tab is not available in this demo. Refer to the Create a Multilingual Form demo for more information.

This example demonstrates a configured NPS survey question that you can use as a template for your real survey. NPS (net promoter score) is a metric used to evaluate customer loyalty and business growth opportunities. To measure NPS, respondents should rate on a scale of 0 to 10 how likely they would recommend your product or service to a friend or colleague. You can also ask follow-up questions to solicit additional feedback, for instance: "What is the reason for your score?".

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