Accessibility Statement

This statement applies to content published on the www.surveyjs.io domain. It does not apply to content on answerdesk.io subdomains (for example, www.surveyjs.answerdesk.io).

This website is run by Devsoft Baltic OÜ. It is designed to be used by as many people as possible. We are continually improving the user experience for everyone and applying the relevant accessibility standards. All texts on this website should be clear and simple to understand. You should be able to do the following:

  • Zoom in up to 300% without issues.
  • Navigate most of the website using only a keyboard.
  • Navigate most of the website using speech recognition software.
  • Use most of the website with the help of a screen reader.

Compliance status

Web Content Accessibility Guidelines (WCAG) specify requirements for designers and developers to improve accessibility for people with disabilities. These guidelines define three levels of conformance: Level A, Level AA, and Level AAA. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 Level AA standard. Partial compliance means that the following parts of the website content do not fully conform to the accessibility standard:

  • Some pages have poor color contrast (WCAG 2.1 success criterion 1.4.3 (Contrast (Minimum))).
  • Prerecorded video content lacks audio description (WCAG 2.1 success criterion 1.2.5 (Audio Description (Prerecorded))).
  • Not all pages can be found through more than one type of navigation (WCAG 2.1 success criterion 2.4.5 (Multiple Ways)).
  • Some navigation elements with the same functionality are identified inconsistently (WCAG 2.1 success criterion 3.2.4 (Consistent Identification)).
  • There is no mechanism to bypass blocks of content that are repeated on multiple pages (WCAG 2.1 success criterion 2.4.1 (Bypass Blocks)).

What we are doing to maintain accessibility

At SurveyJS, we are committed to ensuring the accessibility of our product to all users. To achieve this, we conduct comprehensive accessibility testing using a combination of powerful tools, specifically Axe and TestCafe.

Axe is an open-source accessibility testing engine that scans the following question types and functionality, evaluating them against established web accessibility standards, including the Web Content Accessibility Guidelines (WCAG).

Tested question type / functionality Accessibility test Accessibility standard
matrices.ts WCAG 2.0 Level A
WCAG 2.0 Level AA
WCAG 2.1 Level A
WCAG 2.1 Level AA
questions.ts WCAG 2.0 Level A
WCAG 2.0 Level AA
WCAG 2.1 Level A
WCAG 2.1 Level AA
ranks.ts WCAG 2.0 Level A
WCAG 2.0 Level AA
WCAG 2.1 Level A
WCAG 2.1 Level AA
selectbase.ts WCAG 2.0 Level A
WCAG 2.0 Level AA
WCAG 2.1 Level A
WCAG 2.1 Level AA
textbase.ts WCAG 2.0 Level A
WCAG 2.0 Level AA
WCAG 2.1 Level A
WCAG 2.1 Level AA
  • Question keyboard navigation
navigation.ts WCAG 2.0 Level A
WCAG 2.0 Level AA
WCAG 2.1 Level A
WCAG 2.1 Level AA

The tests are run on each submitted pull request. Axe checks for potential issues, such as missing alt text for images, proper labeling of form elements, keyboard navigation, and so on.

In addition, TestCafe, an end-to-end testing framework, automates the process by simulating user interactions and verifying that the questions remain functional and accessible in real-world scenarios.

Our testing accounts for 15 different question types and ensures that the WCAG requirements outlined in the following accessibility standards are met when those question types are rendered and interacted with:

  • WCAG 2.0 Level A
  • WCAG 2.0 Level AA
  • WCAG 2.1 Level A
  • WCAG 2.1 Level AA

This makes SurveyJS a more inclusive and user-friendly tool for everyone, regardless of their abilities or assistive technology usage. We are dedicated to continuous improvement in accessibility and welcome feedback from our users to help us further enhance our platform.

Accessibility tips

In addition to the steps we have taken to make the software accessible to everyone, many people are likely to get the most accessible experience of using this website by customizing their computer to suit their individual needs (enable a screen reader, change the website's color scheme, increase the font size).

Let us know if you have difficulties using this website

We have spent a lot of time making sure our software is accessible. If you find anything on the website difficult to use, email us at info@devsoftbaltic.com. To help us get to the bottom of your difficulty, please include the following information in your email:

  • The URL for the page you are having trouble accessing
  • Details about what you were trying to do and why it was difficult or impossible to do it
  • Details about your computer and software
    • Operating system (for example, Windows Vista, Mac OS X, Linux Ubuntu 9.10)
    • Browser software (for example, Internet Explorer 6 (IE6), Firefox 3.5, Chrome 3.0.195.38, Opera 10, Safari 4.0.4)
  • Settings you may have customized (for example, a changed font size)
  • An assistive technology that you use (screen reader, screen magnification software, voice recognition software for input)

All constructive feedback regarding the accessibility or usability of this website is very welcome and will be carefully considered.

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Since the license is perpetual, you will still have permanent access to the product versions released within the first 12 month of the original purchase date.

If you wish to continue receiving technical support from our Help Desk specialists and maintain access to the latest product updates, make sure to renew your subscription by clicking the "Renew" button below.